Do you have good communication with your house cleaning service? Here are tips to keep open communication with your cleaning service.
According to an article at angieslist.com, “How to Communicate with Your Cleaning Service”
“Having a housecleaning service can be a wonderful opportunity for you and your family to open up free time amidst your busy schedules. There are many good companies to choose from, and when you find someone you like, there are things you can do to ensure a long-lasting, healthy relationship.
Communication is key to any relationship. A house cleaner needs to know if they are doing something you aren’t happy with. A simple oversight on the part of the provider can be easily corrected at the beginning. However, something left unsaid may make you bitter and angry if you expecting it to get resolved on its own.
For example, imagine there is a cobweb hanging above a painting in your home. Your cleaner misses it, and instead of pointing it out, you assume they will get it next time. If they miss it again, you may become unsatisfied or frustrated. This situation can be avoided by kindly pointing out the cobweb on the second visit or mentioning that you’d like for the cleaner be on the lookout for cobwebs.
Perhaps your housecleaner is using a product on your stainless steel and you don’t like the result. It looks okay at first, but after a while it starts to look oily and drippy. The cleaner may not know this, as the item may look fine upon completion of the cleaning. If you don’t point out that you’re unhappy with the product, the cleaner won’t have the opportunity to change it.
This sounds simple, but many customers have difficulty sharing what is on their mind until they are angry. Even a good house cleaner may miss things from time to time. Gently pointing out a mistake without using an accusing tone can work much better in getting results and will keep the cleaner from becoming defensive.” To read the entire article click here.